Locally owned. Professionally trained. Here when you need us.

About Indoor Climate Experts

Indoor Climate Experts has kept Winter Haven homes comfortable since 2019. We’re a Florida state certified HVAC contractor working across Polk County — residential and light commercial, repair through replacement, and someone answering the phone at two in the morning when a system quits in August.

Our Story

Jon Garcia started Indoor Climate Experts in 2019, after years working for larger HVAC companies. He built it around something that had bothered him on other people’s job sites: watching customers get quoted for replacements they didn’t need.

That’s still how the company diagnoses. A system that isn’t cooling has a cause, and the cause usually isn’t “buy a new one.” Sometimes it is — and when it is, we say so plainly and show the reasoning. But the first job is finding out what’s actually wrong, not finding the most expensive thing it could be.

It’s still owned and run by Jon and his family, out of the same city.

Meet the Owner

Jon Garcia — Owner

Jon has run Indoor Climate Experts since 2019 and still does the installation assessments himself — sixty to ninety minutes, at no charge, with the owner rather than a salesperson.

He holds Florida State Certified HVAC Contractor license CAC1820221, a number that’s public and verifiable through the Florida Department of Business and Professional Regulation. He’s a licensed dealer for Carrier, Trane and Rheem, and the company services every major brand regardless of who installed it.

His wife handles the administrative side of the business. The technicians who work here have largely been here for years — the person diagnosing your system has probably worked on your neighbor’s.

Service Area

We’re based at 296 Lake Smart Circle in Winter Haven and work across Polk County.

Working one area means knowing how the housing stock behaves. A lakefront property on Lake Elbert has different humidity problems than a newer build in Lucerne Park, and the right system for one is the wrong system for the other. We work throughout Winter Haven — Cypresswood, Lake Elbert, Inwood, Garden Grove, Lake Ashton, Southeast Winter Haven, Lucerne Park and Lake Winterset — and out through Lakeland, Haines City, Lake Wales, Davenport, Auburndale and Bartow.

The full list is on our service areas page.

Credentials & Trust

Florida State Certified HVAC Contractor — License #CAC1820221. That number is public. Verify it through the Florida DBPR, for us and for anyone else you’re considering.

Our technicians hold:

  • EPA 608 Universal Certification for refrigerant handling
  • NATE certification (North American Technician Excellence)
  • Building Performance Institute (BPI) certification

Every technician is background-checked and drug-tested before they set foot in a customer’s home.

A+ rating with the Better Business Bureau, verified during accreditation.

Excellent Google reviews.

Free estimates around the clock; free diagnostics Monday to Friday, 7am to 5pm, first hour included (full terms) — a flat $89 after hours, credited toward the repair — and a 100% satisfaction guarantee.

Members of the Winter Haven Chamber of Commerce and the Air Conditioning Contractors of America.

HomeAdvisor Super Service Award, three consecutive years, and named Best HVAC Company in Winter Haven.

Every one of these is verifiable — see the numbers and how to check them on our credentials page.

What Our Customers Say

Excellent Google reviews.

Posted on Google Google
Mel Z profile picture
Mel Z
2 days ago
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We had a wonderful experience with this company when they came out to clean and repair our AC unit. Right from the start, scheduling an appointment was simple, and their customer service team was responsive to our inquiries. The technicians arrived exactly on time and maintained a high level of professionalism throughout the service call. They were exceptionally thorough with both the repairs and the deep cleaning, demonstrating great attention to detail to ensure the entire system was operating properly. They completed the job successfully, and our air conditioning is now running efficiently. We truly appreciate their reliable, high-quality workmanship and highly recommend their services. We will definitely be using them for scheduled maintenance!
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Leslie profile picture
Leslie
3 days ago
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I'm so glad I found Indoor Climate Experts ! My AC stopped cooling, it was late at night, yet I was able to use their self-service option and book and confirm an appointment for the following day ! John and Jose are true professionals, knowledgeable, and thorough.
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Eric profile picture
Eric
4 days ago
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The communication with the company was great. They gave me fair pricing, worked with my schedule, and kept me posted on everything I needed. Job well done thank you for everything.
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Kevin Kraus profile picture
Kevin Kraus
10 days ago
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These guys are incredibly skilled and very professional! Highly recommend them for any HVAC services.
Posted on Google Google
Hervey Hyppolite profile picture
Hervey Hyppolite
11 days ago
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Our A/C went out and John helped us get back up and running!
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Kuwaiti AA profile picture
Kuwaiti AA
11 days ago
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Perfect job Mr. John
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Amanda Sarro profile picture
Amanda Sarro
12 days ago
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We had an amazing and quick experience! John was very professional and took care of everything quickly and made sure I knew everything that was needed and why it needed it. I am so happy with my service.
Posted on Google Google
Jeremy Abbott profile picture
Jeremy Abbott
20 days ago
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+6
On time, professional, replaced my 2006 Carrier for. New unit at the best quoted price out of 6 companies. John was great and did a great job at a price that was way less than his competition. New units arrived in the packaging, he hauled away the entire old unit. Cleaned up as well, made sure the unit was working appropriately.
Posted on Google Google
Lucy Maguire profile picture
Lucy Maguire
20 days ago
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I’m definitely not someone who leaves reviews often, and you can probably tell from my Google history 😂, but when someone deserves one, I think it’s worth taking the time. We had such a great experience with Indoor Climate. What really stood out was that he took the time to actually diagnose the problem and find the cause instead of immediately saying, “You need a new AC.” No pressure or sales pitch, just genuinely trying to find the best solution. He also went out of his way to fit us in on very short notice, answered all of our questions (and we had plenty! 😂), and explained everything clearly without making us feel rushed. It’s hard to find people you can trust when it comes to AC repairs, especially here in Florida. Indoor Climate definitely earned this review and our recommendation. We’ll absolutely be calling them again if we ever need anything!
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victor mercado profile picture
victor mercado
24 days ago
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Every step of the way was perfect....I've owned my home for over 15 yrs and have had service and repair on my unitsss...im glad I found ICE A/C experts....they showed up early and diagnosed quickly. ......and had me up with cold air asap....thx you
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David Claro profile picture
David Claro
24 days ago
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Highly recommend! They came out within 30 mins of me calling and were able to get my air conditioning back working. John is the man !
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Yves profile picture
Yves
26 days ago
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Excellent service fixed my ac same day
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What We Do

Most of our work falls into three areas: getting a failed system running again, replacing one that’s past saving, and keeping the rest from becoming either.

We’re available 24 hours a day, because Florida heat doesn’t keep business hours — how emergency calls work. The full list is on our services page.

Talk to Us

Call (863) 247-0271 — or send us a message, or book online.

Indoor Climate Experts
296 Lake Smart Circle, Winter Haven, FL 33881
Open 24 hours